Paterson Grade: B5
Remuneration: R 288, 051.92 CTC (plus a possible 20% performance bonus)
The Mining Qualifications Authority (MQA) is a Sector Education and Training Authority (SETA) operating under the Department of Higher Education and Training (DHET).
The MQA is mandated by the Skills Development Act (SDA) 97 of 1998 to drive skills development within the mining and minerals sector (MMS). Its scope covers a diverse range of sub-sectors, including Coal Mining, Gold Mining, Platinum Group Metals (PGM) Mining, Diamond Mining, other mining commodities, Cement, Lime, Aggregates, and Sand, as well as services related to the mining industry, Diamond Processing, and Jewellery Manufacturing.
The MQA requires the services of a competent individual to fill the above-mentioned position.
ROLE PURPOSE:
To maintain and administer the Quality Management System (ISO 9001:2015) and other integrated systems to ensure the seamless operation of organisational quality assurance processes.
This position reports to the Manager: ISO
KEY PERFORMANCE AREAS:
General Administration: • Sound effective and efficient administration of all records and information to enable easy accessibility, accuracy, and comprehensiveness of information • Timely, efficiently and effectively administer and maintain the QMS and other integrated systems ensuring adherence to QMS standards • Prepare and draft minutes, reports, briefs, presentations, and written communication for review • Managing and maintaining electronic and hardcopy filing system • Coordinating and organise all relevant ISO meetings • Booking and travel arrangements for the ISO team • Maintaining an optimum level of stationary • Proper record-keeping on SharePoint, including basic procurement processing, payment request processing, and travel bookings • Coordinate, organise and administer QMS activities, including meetings, minutes, and attendance registers • Administer and process all requisitions and invoices for the department, using the required SCM and Finance department processes and systems • Assist with the weekly updating of the relevant project administrative system • Continuously track, monitor and measure individual performance against set standards and performance targets • Professional representation of the MQA ensuring all behaviours and conduct are aligned with MQA values • Assist across business units and functions with ad hoc requests to support each other in ensuring delivery • Effectively plan, coordinate, manage and execute ad hoc projects and a full range of personal assistance
Standards Administration: • Maintain digital internal quality registers to ensure up-to-date and accurate quality register • Provide quality support, guidance and information on request from departments, management and employees • Analyse complaints, compliments, and suggestions and draft a report on a quarterly basis detailing trends and improvement opportunities for the MQA • Upon receiving audit assessments, action internal and external nonconformances registers, monitor corrective actions and mitigating strategies, actions and initiatives are implemented • Administer, develop, improve, and maintain ISO 9001:2015 certification • Administer the budget, including re-allocations, and handle invoices against set QMS budget • Schedule QMS awareness sessions and ensure attendance registers are maintained • Provide support for the implementation of systems, processes, policies, and procedures to achieve strategic goals • Support the development and administration of stakeholder corrective and preventative action (CAPA) and internal non-conformance • Stay informed about the latest ISO 9001:2015 job-related information by identifying study opportunities, attending short courses and workshops, reading, visiting websites, and engaging with peers to broaden knowledge • Adhere to all organisational policies and procedures
Communication: • Assist in enhancing communication and information dissemination internally and externally • Administer and disseminate quality related matters/queries across the organisation to ensure all departments and employees are informed
Filing: • Electronically filling and hard copy filing • Control and maintain an effective document filing and retrieval system • Review the filing system continuously and update as required • Update file contents
KEY REQUIREMENTS: QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:
Qualifications:
- A National Senior Certificate (NSC) or National Certificate: Vocational (NCV) (NQF 4)
- A National Diploma (NQF 6) preferred in Auditing, Accounting, Business Management / Administration, Public Management or Commerce.
- A Bachelor’s Degree (NQF 7) in the above-mentioned fields will be advantageous.
Experience:
- Minimum 2 years administrative experience, preferably in a ISO related field.
Competencies:
Knowledge: • Knowledge of ISO standards applicable to different business functions • Knowledge of Skills Development Legislations • Excellent knowledge and understanding of QCTO, AQP roles and responsibilities, assessment, moderation, occupational modular based qualification, qualifications development • Knowledge, understanding and appreciation of regulatory and legislative framework within the SETA landscape • A good knowledge and understanding of the NDP; NSDP; Skills Development Act; NSP; NQF; SAQA Act; QCTO; NLRD.
Skills: • Proficient in MS Office, MS Project • Interpersonal skills and stakeholder management • Budget/cost conscious of monitoring data • Data sources compilation.
Attributes: • Customer service orientation • Concern for excellence • Objective setting • Execution • Relationship management • Oral Communication skills • Written communication skills • Integrity • Collaboration.
The candidate should also be willing to: Work under pressure inclusive of longer than normal offices hours if required • Work with internal and external stakeholders • Travel away from home if required • Engage in a lifelong learning process relative to the context of the workplace. The successful candidate will be required to sign a performance agreement in terms of MQA Performance Management System.
Closing Date: 11 July 2025. Late applications will not be considered.
Vacancy Application Form: please ensure that you complete the below application form and submit it together with your application
Interested candidates should submit their applications which shall consist of a one-page motivation, vacancy application form, a comprehensive curriculum vitae, certified copies of their qualifications, a valid drivers’ licence and valid proof of identification to: recruitment@mqa.org.za
The MQA is an Equal Opportunity Employer; therefore, the filling of the position will be in line with its Employment Equity Plan.
Recommended candidates may be expected to undergo a professional competency assessment and vetting processes.
Successful applicants will be required to disclose their financial interest.
Should you not hear from the MQA within 4 weeks of the closing date, you must regard your application as unsuccessful.
The MQA reserves the right not to appoint any person for this position.