Paterson Grade: D3
Remuneration: R1, 058, 580.30 CTC (plus a possible 20% performance bonus)
The Mining Qualifications Authority (MQA) is a Sector Education and Training Authority (SETA) that facilitates skills development under the Department of Higher Education and Training (DHET) and supports mine health and safety under the Department of Mineral Resources and Energy (DMRE) for the mining and minerals sector under Skills Development Act (SDA) 97 of 1998 and Mine Health and Safety Act (MHSA) 29 of 1996, respectively.
The MQA requires the services of the suitably qualified and competent individual to fill the above-mentioned position.
Role Purpose:
To provide support to the Risk and Compliance unit in terms of the Quality Management capacity of the MQA of enhancing process development, internal quality assessments and audits, audit log assessments and monitoring risk management and internal impact of these on the changes to the MQA Quality Management Systems.
Key Performance Areas:
Quality Management Implementation: Lead the implementation of the Quality Management Systems across all departments, ensuring alignment with the SETA’s objectives and regulatory requirements in the mining sector. Develop, document, and maintain policies, procedures, and processes to comply with ISO standards. Facilitate the integration of new ISO standards and updates into existing management systems. To manage for the design, execution, and maintenance of the ISO 9001:2015 management system. To assist with the certification, maintenance, and continuous improvement of the ISO 9001 quality management system. Assist in performing own internal ISO audit as per the plan/schedule, report findings and assist business units to correct and improve. Monitoring QMS effectiveness, performance and reporting to top management and the organisation. Implement and maintain a document control management system and maintain and document non-conformance procedures as per the required ISO standards. The management, handling, and control of obsolete quality management system documents for reference purposes. Conduct internal audit assessment in line with the ISO Quality Management Standards achieve strategic objectives. Coordinate and collaborate with external third-party audit assessment body for certification audit assessments. Develop and implement a system for non-conformance and complaints handling process, ensuring that corrective actions were recorded, audited, and closed off. Review on an on-going basis the effectiveness and compliance of relevant standards. Coordinate and conduct compliance reviews of the quality management system. Provide system and process support and guidance in the business process management across the MQA (Business process Optimisation). Assist to optimise and improve the QMS system where possible and applicable. Implement quality principles and methodologies to implement ISO quality management system to improve and provide corrective actions and measures to address audit assessments outcomes.
Compliance and Auditing: Ensuring that the delivery of core business is in adherence with the required organisational quality standards. Plan, conduct, and oversee internal or external ISO audits to ensure ongoing compliance. Identify and document non-conformities, implement corrective actions, and track their resolution. Liaise with external auditors and regulatory bodies during certification and surveillance audits.
Risk Management and Compliance: Conduct risk assessments to identify potential threats and opportunities related to ISO compliance. Develop risk management strategies in line with ISO 31000 and other relevant standards. Ensure the implementation of risk controls and monitor their effectiveness.
Continuous Improvement: Lead continuous improvement initiatives to enhance the effectiveness of the ISO management systems. Monitor and analyse performance data to identify trends, risks, and opportunities for improvement. Facilitate cross-functional teams to drive innovation and operational excellence. Design and deliver training programs on ISO standards and best practices for staff at all levels. Provide guidance and support to departments in developing competencies related to ISO compliance. Promote a culture of continuous improvement and quality across the organization.
Internal and external stakeholder liaison: Proactively engaging, championing, and collaborating with all internal departments regarding quality expectations and obligations. Monitoring the consistent implementation of ISO quality management system within all business units. Collaborate with key stakeholders, including regulatory bodies, industry partners, and training providers, to ensure alignment with sector-specific requirements. Represent the SETA in industry forums and working groups related to ISO standards. Communicate ISO-related policies and updates to all relevant stakeholders. Monitor and assist ISO Representatives to effectively implement ISO within their respective units.
Financial Management: Compile budget for approval. Manage all costs in line with budget. Investigate and action any items of over expenditure. Review the monthly expenditure and explain and / or action all areas of discrepancy.
People Management: Manage team performance. Ensure the development, guidance, and empowerment of the team to deliver on Unit targets. Ensure that the performance contracts are in place prior to the beginning of each financial year in line with the Department’s strategy and Plans. Lead by example in driving MQA’s values and vision. Drive own professional development.
Key requirements: qualifications, experience, and competencies
Qualifications:
- A Bachelor`s Degree (NQF 7) preferred in the fields of Quality Management, Internal Audit, Risk Management or Compliance or equivalent.
- Post-graduate Qualifications (NQF Level 8) will be an added advantage.
- Must be a lead auditor in ISO 9001:2015 Certified
Experience:
- 8 years’ experience in ISO/ Quality Management, Internal Audit, Risk Management or Compliance of which 3 years must have been spent at supervisory/middle management level.
Competencies: Knowledge
- Understand the skills development legislative framework and Seta Landscape. Knowledge of ISO 9001: 2015 and other major international standards. Knowledge of Management Information Systems. Set policies and processes. Prepare regular ISO related reports. Provide solutions to issues (e.g. non-conformity remedials).
Competencies: Skills
- Project management. Communication Skills verbal and written. People orientation. Interpersonal. Presentation. Analytical. Report Writing Skills.
Competencies: Attributes
- Integrity. Perseverance. Decisiveness. Results orientation. Confidentiality. Stakeholder/relationship focus. Professionalism. Ethical.
The candidate should also be willing to:
- Work under pressure inclusive of longer than normal offices hours.
- Work with a variety of internal and external stakeholders.
- Engage in a lifelong learning process relative to the context of the workplace.
Closing Date: 27 March 2026. Late applications will not be considered.
Interested candidates should submit their applications which shall consist of a comprehensive curriculum vitae, certified copies of their qualifications, a valid drivers’ licence, and valid proof of identification to www.cvspaces.co.za
The MQA is an Equal Opportunity Employer; therefore, the filling of the position will be in line with its Employment Equity Plan. Recommended candidates will be expected to undergo a professional competency assessment and vetting processes.
Successful applicant will be required to disclose their financial interest. Should you not hear from the MQA within 4 weeks of the closing date, you must regard your application as unsuccessful.
The MQA reserves the right not to appoint any person for this position.