Paterson Grade: C4
Remuneration: R 583, 445.33 CTC (plus a possible 20% performance bonus)
The Mining Qualifications Authority (MQA) is a Sector Education and Training Authority (SETA) operating under the Department of Higher Education and Training (DHET). The MQA is mandated by the Skills Development Act (SDA) 97 of 1998 to drive skills development within the mining and minerals sector (MMS). Its scope covers a diverse range of sub-sectors, including Coal Mining, Gold Mining, Platinum Group Metals (PGM) Mining, Diamond Mining, other mining commodities, Cement, Lime, Aggregates, and Sand, as well as services related to the mining industry, Diamond Processing, and Jewellery Manufacturing.
The MQA requires the services of a competent individual to fill the above-mentioned position.
ROLE PURPOSE: Provide support for the HR management on HR projects and activities within MQA.
This position reports to the Manager: Human Resources.
KEY PERFORMANCE AREAS:
Assist with recruitment and selection: • Support the end-to-end recruitment process, including advertising, shortlisting, scheduling interviews, reference checking and preparing appointment letters • · Maintain the recruitment database and ensure compliance with approved recruitment policies and procedures • · Participate in induction sessions to brief new employees on HR processes, benefits, ER and LR frameworks • Update job profiles and maintain recruitment records • Ensure Employment Equity considerations are applied during recruitment processes.
Assist with training and development: • Carry out all administration around the training and development requirements for the organisation • Assist with the identification of training needs through performance appraisals and engagement with employees • Maintain an updated Training Needs Analysis database • Coordinate training logistics including venue bookings, attendance registers, communication, and materials • Ensure all training records, certificates, and registers are filed accurately • Update the training database and skills development records monthly • Assist with the development and implementation of the Workplace Skills Plan and Annual Training Report • Track training expenditure and submit monthly updates to the Manager: HR • Provide support in engaging with training providers and ensuring service quality • Prepare reports on training attendance, completion rates, and development interventions.
Co-ordinate performance management: • Provide administrative support for mid-year and annual performance reviews (scheduling, templates, capturing results). · Ensure Performance agreements for all employees are tracked and filed within required timelines. · Maintain accurate performance management records and follow-up registers. · Assist employees and managers with PM policy interpretation and queries. · Track performance improvement plans and ensures documentation is complete and stored. · Provide monthly reports on compliance with PM cycles to the Manager: HR. · Ensure confidentiality and proper record-keeping of all PM documents. · Provide inputs to payroll and Finance regarding performance bonus calculations when required.
Co-ordinate wellness programmes: • Support the implementation of the Employee Wellness Programme (EWP) in line with HR policies and organisational wellness strategy. · Coordinate wellness activities and awareness events (mental health, financial wellness, medical aid sessions, etc.). · Maintain accurate records of employee participation, wellness statistics, and wellness service provider engagements. Assist employees with referrals to wellness service providers (EAP, counselling, etc.) while ensuring confidentiality. · Prepare monthly and quarterly wellness reports for submission to the Manager: HR. · Facilitate communication of wellness initiatives through internal platforms (emails, intranet, posters). · Track wellness budget expenditures and report variances timeously. · Support initiatives that promote employee well-being, work–life balance, and a healthy organisational culture. · Ensure compliance with internal policies and transformational initiatives related to wellness, employee support, and well-being.
Payroll and benefits Administration: • Capture and verify payroll inputs such as leave overtime, allowances, subsistence and travel claims, onboarding, and terminations. · Assist with monthly payroll reconciliation and submission of payroll documentation to Finance. · Support the administration of benefits including medical aid, provident fund, and other employee benefits. · Assist with legislative payroll submissions (EEA4, EMP201/501, UIF) as required. · Support the distribution of IRP5s and other payroll-related documents. · Conduct basic remuneration and benefits benchmarking when required. Respond to employee payroll-related queries professionally and timeously.
Assist with labour relations matters: • Support HRBP with any labour issues and adherence to labour relation issues. Provide first-line guidance to employees on disciplinary, grievance, and HR policy matters. · Assist in coordinating disciplinary hearings, grievance meetings, and consultations. · Maintain accurate ER records, minutes, and case files. · Support the Manager: HR with research into labour relations developments and updating ER processes. · Assist with union communication logistics and ensure documentation is properly filed. · Promote sound employee relations and a positive working environment.
HR Compliance/governance: · Assist Manager HR in compiling EE reports to be submitted to the Department of Labour to ensure compliance. · Assist in coordinating Employment Equity meetings, communication, and reporting. · Assist with the implementation of HR policies, processes, and Standard Operating Procedures. · Prepare and submit HR-related reports as required (HR statistics, leave, overtime, etc.). · Ensure compliance with labour legislation, HR policies, and organisational governance frameworks. · Support internal and external audit processes by preparing required documentation. · Distribute and follow up on signed declarations of interest by staff done annually. · Distribute and follow up on signed oaths of confidentiality by staff done annually
General HR Administration: · Maintain up-to-date HR records, employee files and HR information systems. · Support the preparation of HR reports and statistics. · Assist HR Manager with HR projects, updating and implementation of HR policies and procedures as required and compliance monitoring. · Handle general HR correspondence and provide frontline support to employees on HR-related matters.
Financial Management: Assist Manager HR with compiling the HR budget. · Assist Manager HR with monitoring the department budget.
Develop and maintain stakeholder / customer relationships: • Identify and list all relevant customers and stakeholders (internal and external) • Proactively identify customer needs and opportunities • Exceed customer expectations by giving all the relevant information, business advice and support to external and external customers and stakeholders • Ensure sound communication with, and participation by, customers and stakeholders through regular contact in appropriate service delivery processes • Collaborate with other business units / teams to ensure a consistent approach with regards to query resolution and approach.
Support team effectiveness: • Prepare adequately and participate actively and constructively in meetings • Proactively provide advice leading to improvement or resolution of problem areas identified • Create consultative conditions and build relationships so that advice is sought • Understand and live the values of the team.
Produce quality outputs: • Ensure alignment of all work process to the required quality standards • Proactively identify continual improvement strategies • Action agreed quality initiatives ensuring that they are aligned to business unit/tasks/processes/systems • Implement corrective actions identified within specified time.
KEY REQUIREMENTS: QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:
Qualifications:
- A National Senior Certificate (NSC) or National Certificate: Vocational (NCV) (NQF 4)
- National Diploma (NQF 6) in Human Resources Management, Labour Relations, or a related field
- Payroll certification will be an advantage
- Bachelor’s degree at NQF 7 in the above field will be an added advantage.
Experience:
- Minimum of 4 years human resource administration experience with one year payroll administration experience.
- Proven experience working with Payroll and HR information systems.
- Background in coordinating Learning and Development initiatives and preparing WSP/ATR submissions will be an added advantage.
COMPETENCIES:
Knowledge: Knowledge of Payroll processes and system • Sound knowledge of South African labour legislation and HR best practices • Labour relations • Knowledge of recruitment methodologies • Knowledge of training and development methodologies
Skills: Interpersonal skills • Communication Skills • Oral/written skills • Organisational skills • Listening skills
Attributes: Confidentiality. Self-motivated • Energetic • Integrity • Resilience • People orientated • Attention to detail • Stakeholder orientation. Time management and ability to meet strict deadlines.
The candidate should also be willing to: Work under pressure inclusive of longer than normal offices hours if required • Work with internal and external stakeholders • Travel away from home if required • Engage in a lifelong learning process relative to the context of the workplace. The successful candidate will be required to sign a performance agreement in terms of MQA Performance Management System.
Closing Date: 13 February 2026.
Applications should be submitted strictly online at the following E-Recruitment portal: https://www.cvspaces.co.za.
No hand-delivered, faxed, or emailed applications will be accepted.
The application should be accompanied by a comprehensive curriculum vitae, certified copies of their qualifications, valid proof of identification. All documents should be certified within 6 months.
Late applications will not be considered.
The MQA is an Equal Opportunity Employer; therefore, the filling of the position will be in line with its Employment Equity Plan.
Recommended candidates may be expected to undergo a professional competency assessment and vetting processes.
Successful applicants will be required to disclose their financial interest.
Should you not hear from the MQA within 4 weeks of the closing date, you must regard your application as unsuccessful.
The MQA reserves the right not to appoint any person for this position.